Terms of Service
This website is operated by Zeilvia. Throughout the site, the terms “we,” “us,” and “our” refer to Zeilvia.
Zeilvia offers this website, including all information, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our website or purchasing something from us, you agree to be bound by these Terms of Service, including any additional terms, conditions, and policies referenced on our website.
Please read these Terms carefully before accessing or using our website.
1. Online Store Terms
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state, province, or country of residence.
You may not use our products or website for any illegal or unauthorized purpose. You must not transmit viruses, malware, or any harmful code through our website.
A breach of these Terms may result in termination of your access to our services.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our website, products, content, or services without written permission from us.
3. Product Information
Zeilvia offers modern beauty solutions designed to support safe, effective, and easy-to-use self-care routines.
We do our best to display product descriptions, images, ingredients, colors, prices, and availability as accurately as possible. However, we cannot guarantee that all information will always be error-free or that your device display will show colors perfectly.
Product results may vary from person to person.
Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Information on our website is provided for general beauty and self-care purposes only and should not be treated as medical advice.
If you have sensitive skin, allergies, a medical condition, are pregnant, nursing, or are unsure whether a product is suitable for you, consult a qualified professional before use.
4. Safe Use of Products
You agree to use Zeilvia products only as directed.
Before using a new beauty, skincare, body care, or personal care product, we recommend reviewing the instructions and performing a patch test where appropriate.
Discontinue use if irritation, discomfort, or an unexpected reaction occurs.
Zeilvia is not responsible for issues caused by misuse, failure to follow instructions, use on unsuitable skin, or use with incompatible products or devices.
5. Accuracy, Completeness & Timeliness of Information
We are not responsible if information on this website is not accurate, complete, or current.
The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.
We reserve the right to modify website content at any time, but we have no obligation to update information unless required by law.
6. Prices & Service Changes
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue any product, offer, or service at any time without notice.
We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuation of a product or service.
7. Products or Services
Certain products may be available exclusively online through our website.
These products may have limited quantities and are subject to return or refund only according to our Returns & Refund Policy.
We reserve the right to limit sales of our products to any person, geographic region, or jurisdiction. We may also limit quantities purchased per person, household, or order.
We reserve the right to discontinue any product at any time.
8. Billing & Account Information
You agree to provide current, complete, and accurate purchase and account information for all orders placed with us.
You agree to promptly update your account and other information, including your email address and payment information, so we can complete your transactions and contact you as needed.
We reserve the right to refuse, limit, or cancel any order if we believe it appears to be fraudulent, inaccurate, unauthorized, or placed by resellers, dealers, or distributors.
9. Shipping
Shipping times are estimates and are not guaranteed.
Zeilvia is not responsible for shipping delays caused by carriers, customs, holidays, weather, incorrect addresses, or other events outside our control.
Please review our Shipping Policy for more details.
10. Returns & Refunds
Returns and refunds are handled according to our Returns & Refund Policy.
By placing an order, you agree to the terms outlined in that policy.
11. Third-Party Tools & Links
We may provide access to third-party tools, apps, payment providers, or links.
We are not responsible for third-party websites, tools, services, content, policies, or practices. You should review third-party policies before using their services.
12. User Comments, Reviews & Feedback
If you submit reviews, comments, suggestions, photos, videos, or other content to us, you agree that we may use, edit, publish, distribute, and display that content in connection with our business, marketing, and website operations.
You agree that your submissions will not violate the rights of any third party, contain unlawful or harmful material, or mislead us or others.
13. Personal Information
Your submission of personal information through our website is governed by our Privacy Policy.
14. Errors, Inaccuracies & Omissions
Occasionally, there may be information on our website that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, delivery times, or availability.
We reserve the right to correct errors, update information, or cancel orders if any information is inaccurate, including after an order has been placed.
15. Prohibited Uses
You are prohibited from using our website or content:
- For any unlawful purpose
- To violate laws or regulations
- To infringe intellectual property rights
- To harass, abuse, insult, harm, defame, or discriminate
- To submit false or misleading information
- To upload or transmit viruses or malicious code
- To collect or track personal information of others
- To spam, phish, scrape, crawl, or interfere with website security
- For any obscene, immoral, or unauthorized purpose
We reserve the right to terminate your access for violating prohibited uses.
16. Disclaimer of Warranties & Limitation of Liability
We do not guarantee that your use of our website or services will be uninterrupted, timely, secure, or error-free.
Our website, services, and products are provided “as is” and “as available,” except where expressly stated by us.
To the maximum extent permitted by law, Zeilvia shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of our website, services, or products.
17. Indemnification
You agree to indemnify and hold harmless Zeilvia and its owners, employees, partners, suppliers, service providers, and affiliates from any claim or demand arising from your breach of these Terms or violation of any law or third-party rights.
18. Severability
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall still be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms.
19. Termination
These Terms are effective unless terminated by either you or us.
We may terminate your access to our website or services at any time if we believe you have violated these Terms.
20. Entire Agreement
These Terms of Service and any policies posted on our website constitute the entire agreement between you and Zeilvia regarding your use of our website and services.
21. Governing Law
These Terms shall be governed by the laws of [Your Business Country/State], unless otherwise required by applicable law.
22. Changes to Terms
We reserve the right to update, change, or replace any part of these Terms by posting updates on our website.
Your continued use of our website after changes are posted means you accept those changes.
23. Contact Information
Questions about these Terms of Service should be sent to:
Zeilvia
Email: hello@zeilvia.com